Frequently Asked Questions
Find answers to common questions about ZTL products and services
Q:What is ZTL?
A:ZTL is a professional security solution designed for security researchers and professionals. Our tools help identify and address security vulnerabilities in a controlled environment.
Q:How do I activate my product?
A:After purchase, you'll receive an activation key via email. Navigate to your dashboard and enter the key in the activation section. Your product will be ready to use within minutes.
Q:Is my data secure?
A:Absolutely. We use end-to-end encryption (E2EE) for all sensitive data transmission. Your credentials and personal information are protected with AES-256-GCM encryption.
Q:What payment methods do you accept?
A:We accept credit/debit cards via Razorpay and PayPal. All transactions are secured with industry-standard encryption.
Q:Can I get a refund?
A:We offer refunds within 7 days of purchase if the product hasn't been activated. Please contact our support team for assistance.
Q:How do I contact support?
A:Visit our Support page or email us at support@connectus.net.in. We typically respond within 24 hours.
Q:Is there a mobile version?
A:Currently, our products are optimized for desktop use. Mobile compatibility is on our roadmap for future releases.
Q:Do you offer discounts for bulk purchases?
A:Yes! Contact our sales team for enterprise pricing and bulk discounts.